ESL Federal Credit Union Launches Next Generation, Mobile-Optimized Website on iAPPS Platform
Burlington, MA | May 19, 2015
Bridgeline Digital, Inc. (NASDAQ: BLIN), The Digital Engagement Company™, announced today that ESL Federal Credit Union has launched its next generation, mobile-friendly website on the iAPPS Digital Engagement Platform. ESL joins RegentAtlantic, Janney Montgomery Scott, and GTE Financial as leading financial institutions that power their website on the iAPPS platform.
ESL’s website was built on iAPPS Content Manager and is optimized for mobile devices through the use of responsive design, a coding methodology that triggers web content to automatically adjust to the screen size of the device a visitor is using to access a page. This functionality combined with the modern, flexible design delivers an engaging and superior web experience to its current customers and prospects.
Bridgeline’s extensive history developing websites for other financial services companies helped the award-winning delivery team create an end-user web experience with an array of industry-specific features, such as real-time updates to the website’s home page that reflect current mortgage and consumer rates as well as the use of encrypted forms and responses to create a secure digital ecosystem for visitors.
The ESL marketing team will also leverage the native integration iAPPS offers as an all-encompassing digital marketing platform, including iAPPS Marketier, which empowers users to easily create and execute personalized email campaigns, and iAPPS Analyzer, a smart-engine that not only provides statistics related to critical KPIs, but also offers actionable insight that ESL can reference to maximize their digital marketing initiatives.
“We’re very excited about ESL’s new website and the superior customer experience it will bring to both current customers and prospects,” said ESL Federal Credit Union Vice President/Director, Marketing William Freeman. “The website, in conjunction with the innovative tools and features our marketing team can leverage in iAPPS, will help transform the high-quality customer service synonymous with ESL’s brand to the digital space.”
About ESL Federal Credit Union
Founded by George Eastman in 1920, ESL Federal Credit Union is a full-service financial institution with $5.0 billion in assets. The locally-owned financial institution employs more than 680 people in Rochester, New York, and includes more than 325,000 members worldwide. The company has now appeared on the Great Place to Work® Best Small and Medium Workplaces List for four years (2014, 2013, 2011, and 2010). Access to the credit union includes 20 branch locations and more than 40 ATM locations, locally-based telephone and Internet chat centers, and online and mobile banking channels. The company is headquartered at 225 Chestnut Street, in Rochester, and can be found on the Internet at esl.org.
About Bridgeline Digital
Bridgeline Digital, The Digital Engagement Company™, enables its customers to maximize the performance of their mission critical websites, intranets, and online stores. Bridgeline’s iAPPS platform deeply integrates Web Content Management, eCommerce, eMarketing, Social Media management, and Web Analytics to help marketers deliver online experiences that attract, engage and convert their customers across all digital channels. Bridgeline provides end-to-end Digital Engagement solutions and boasts an award-winning team of interactive services professionals. Headquartered in Burlington, Mass., with nine additional locations throughout the United States and a .NET development center in Bangalore, India. Bridgeline has thousands of quality customers that range from small- and medium-sized organizations to Fortune 1000 companies. To learn more, please visit www.bridgeline.com or call (800) 603-9936.
Bridgeline Digital, Inc.