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Focusing on User Adoption

The importance of the user experience of online products, services and processes is undeniable. Why? Usability drives user adoption. No matter how well designed, unless customers, employees or business partners use what you’ve built in the numbers you predict, your carefully calculated return on investment will fail to materialize. But how can you predict the degree to which users will adopt your product or service?

What you will learn

  • Elements of User Adoption
  • Building for Adoption
  • Development and Testing Phase
  • Introduction and Deployment Phase
  • & more!
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